We know how excited folks get to receive their custom merchandise from us, so it's always a bummer when that delivery is delayed. We're always sorry to hear that a package is being returned to sender. It's usually because there was an issue with the delivery address or there was a failed delivery attempt.
To resolve this, please double-check the shipping address provided with your order to ensure accuracy. If the address is correct and you're still experiencing issues, please let us know at help@thecustomcaptain.com so we can assist you further. We'll do our best to ensure you receive your package as soon as possible.